Tawk.to to Google Customer List Integration Guide

With SyncSpace, you can automatically sync new leads captured through Tawk.to live chat directly to your Google Customer List—no spreadsheets, manual uploads, or coding required. As soon as a visitor shares their contact details via chat, their information is instantly added to your Google Ads audience for remarketing or customer match campaigns.

Just follow the steps in this guide, and your Tawk.to leads will start appearing in your Google Customer List automatically.

It’s fast, seamless, and helps you stay connected with potential customers across Google Search, YouTube, Gmail, and the Display Network.

Prerequisites:

Before getting started, make sure:

  • You have an active Tawk.to account installed on your website.

  • You have a Google Ads account with Customer Match enabled.

  • You are logged into both platforms in your browser.

Step 1 Click on Add Space to create a new space
Step 2 Select your Source App from the dropdown
Step 3 Copy the Webhook URL generated for Tawk.to
Step 4 Steps to Verify Webhook in Tawk.to
Step 5 Go back to the integration space and click Verify Webhook, then proceed by clicking Continue
Step 6 Select your Target App from the dropdown
Step 7 Select your Target App from the dropdown
Gmail

New Attachment

Triggers when you receive a new attachment.

sheet

Only continue if...

Set up rules to specify when this Space can continue running.

Google Drive

Upload File

Triggers when any new file is added (inside of any folder).

Supported triggers and actions

Gmail

Triggers Attachment

Triggers when you receive a new attachment.

Gmail

New Label

Triggers when you add a new label.

Gmail

New Labeled Email

Triggers when you label an email.

Gmail

New Email

Triggers when a new email appears in the specified mailbox.

Gmail

Actions Attachment

Triggers when you receive a new attachment.

Gmail

New Label

Triggers when you add a new label.

Gmail

New Labeled Email

Triggers when you label an email.

Gmail

New Email

Triggers when a new email appears in the specified mailbox.

Gmail

New Attachment

Triggers when you receive a new attachment.

Gmail

New Label

Triggers when you add a new label.

Gmail

New Labeled Email

Triggers when you label an email.

Gmail

New Email

Triggers when a new email appears in the specified mailbox.

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