Send Twak.To leads to Meta Customer list

Tawk.to to Meta Customer List Integration Guide

With SyncSpace, you can automatically sync new contact details from Tawk.to chats directly to your Meta Customer List—no coding or technical setup needed. As soon as someone engages with you on Tawk.to, their information can flow seamlessly into your Meta audience list for future targeting.

Just follow the steps in this guide, and your Tawk.to contacts will begin appearing in your Meta Customer List automatically.

It’s quick, easy, and helps you retarget the right people without manual work.

Prerequisites:

Before you begin, make sure:

• You have access to a Tawk.to account.

• You have a Meta Business Manager account with permission to manage Customer Lists.

• You are logged into both platforms in your browser.

Step 1 Click on Add Space to create a new space

Step 2 Select your Source app from Dropdown

Step 3 Copy the Webhook URL generated for Tawk.to

Step 4 Steps to Verify Webhook in Tawk.to

Step 5 Go back to the integration space and click Verify Webhook, then proceed by clicking Continue

Step 6 Select your Target App from the dropdown

Step 7 Select the Meta customer list account you created earlier while setting up your app credentials.

Step 8 Choose model for meta customer list.

Step 9 Click on the "Save and Map Fields" button.

Step 10 Match Tawk to fields to meta customer list fields

Example: Name → First Name, Email → Email Address, etc.

Step 11 Choose how you want to save your space

You will see two buttons: Save as Draft and Save and Activate.

• Click Save and Activate, your space will be saved and activated automatically.

• Click Save as Draft, This will save your space, but it won’t be active. You can activate it later by following the next steps.

Step 12 From the Action Column, click to Activate Your Space