Send Twak.To leads to Google Customer list

Tawk.to to Google Customer List Integration Guide

With SyncSpace, you can automatically sync new leads captured through Tawk.to live chat directly to your Google Customer List—no spreadsheets, manual uploads, or coding required. As soon as a visitor shares their contact details via chat, their information is instantly added to your Google Ads audience for remarketing or customer match campaigns.

Just follow the steps in this guide, and your Tawk.to leads will start appearing in your Google Customer List automatically.

It’s fast, seamless, and helps you stay connected with potential customers across Google Search, YouTube, Gmail, and the Display Network.

Prerequisites:

Before getting started, make sure:

• You have an active Tawk.to account installed on your website.

• You have a Google Ads account with Customer Match enabled.

• You are logged into both platforms in your browser.

Step 1 Click on Add Space to create a new space

Step 2 Select your Source app from Dropdown

• Choose Tawk.To

Step 3 Copy the Webhook URL generated for Tawk.to

Step 4 Steps to Verify Webhook in Tawk.to

Link

Step 5 Go back to the integration space and click Verify Webhook, then proceed by clicking Continue

Step 6 Select your Target App from the dropdown

Step 7 Select the Google Customer List account you created earlier while setting up your app credentials

Step 8 Choose the Credentials for Google Customer List

Step 9 Click on the "Save and Map Fields" button.

Step 10 Match Tawk.to fields to Google Customer list fields

Example: Name → First Name, Email → Email Address, etc.

Step 11 Choose how you want to save your space

You will see two buttons: Save as Draft and Save and Activate.

• Click Save and Activate, your space will be saved and activated automatically.

• Click Save as Draft, This will save your space, but it won’t be active. You can activate it later by following the next steps.

Step 12 From the Action Column, click to Activate Your Space