Cancellation and Refund Policy
At Sync Space (TECHNIANS SOFTECH PRIVATE LIMITED), we strive to provide high-quality services to our users. This Cancellation and Refund Policy outlines the terms regarding cancellations and refunds for our software-as-a-service (SaaS) application.
1. Subscription Cancellation
- You may cancel your subscription at any time through your account settings.
- Cancellations will take effect at the end of the current billing cycle.
- Once canceled, you will retain access to the service until the subscription period expires.
2. Refund Eligibility
Refunds are granted under the following conditions:
- If you experience technical issues that prevent you from using our services and we are unable to resolve them.
- If you were charged incorrectly or for an unintended renewal.
- Refund requests must be submitted within 7 days of the transaction.
3. Non-Refundable Cases
We do not provide refunds for:
- Partial usage of a subscription period.
- Change of mind after purchase.
- Failure to cancel before a renewal date.
4. Refund Process
- To request a refund, contact our support team at support@syncspace.com.
- Refunds will be processed within [Insert Timeframe] business days.
- Approved refunds will be credited to the original payment method.
5. Changes to This Policy
We may update this policy from time to time. Any changes will be reflected on this page, and we encourage users to review it periodically.
6. Contact Us
If you have any questions or concerns about this policy, please reach out to us at:
Email: support@syncspace.com